Policy at LendingTree clearly states that lenders DO NOT conduct a hard enquiry but lo and behold one of the lenders I was in conversation with me issued a hard enquiry WITHOUT even asking me let alone seeking and obtaining my approval. My complaint with LendingTree has not moved in weeks.
Every time I try to reach out to the manager Nikita Pettis I get her voicemail. To make matters worse every time I call their customer support they ask me the same questions and want me to repeat the entire history of all events.
Almost like they didn't take any notes and attach it to my account. I would not do business with them again.
Reason of review: Poor customer service.
LendingTree Cons: Customer service, Lenders, Deceptive terms and conditions.
Location: North Carolina, United States